Customer reviews of Reid Brothers Motors

By Valerie F on 10 September 2020 | Verified purchase

This is my second car from Reid Bros. Never feel under pressure to buy. Very helpful about spec etc. Very honest and will see that everything you need is done before you purchase a car. Also very friendly and helpful doing all the paperwork required for purchase. When they say it will be ready - it will be ready (barring any hidden issues). Not like other traders who promise to have it ready and don’t deliver on time. After sales excellent too. Never had ant issue and would highly recommend this trader.

Reply from Reid Brothers Motors on 11/09/20

Thank you very much for the 5 star review and the wonderful comments Valerie! It really is much appreciated. Hope you enjoy your new car but if there's ever any issues or queries don't hesitate to get in touch.

By Cassandra C on 27 July 2020 | Verified purchase

Very polite, good quality vehicle and reasonable prices

Reply from Reid Brothers Motors on 27/07/20

Thank you very much for taking the time to leave a review Cassandra and for the five stars! Hope you had an enjoyable journey home and very much hope that the Toyota gives you years of service. Happy motoring!

By Stephen T on 24 July 2020 | Verified purchase

I found the car I wanted at Reid Bros though Autotrader. The car was described in great detail and backed up by loads of helpful photos. Correspondence with the family team at Reid Bros was really helpful - professional, fast and super-friendly. They were kind enough to arrange for the car to have a new timing belt fitted and to hold the car for us until we could get to Dundee (from the Lakes) for collection. On arrival the car was exactly as described (probably event better) and ready to go with plenty of fuel, and they even gave the car another check before we hit the road and topped up the cooling fluid. They had prepared all the documentation including the vehicle tax and payment took seconds. They took the time to show us around the car and make sure we were completely happy. So this post is a hearty recommendation from me. Probably the best experience of buying a used car I've had. Thank you - brilliant service.

Reply from Reid Brothers Motors on 24/07/20

Really pleased you (and especially your son) are so happy with the car Stephen, after travelling such a long way to pick it up! Its great feedback to hear that the time it takes to provide 100 pictures of every car online really helps make that little bit of a difference when considering purchasing at a distance. Hope the car is very much enjoyed and it gives years of service.

By Catherine R on 15 June 2020 | Verified purchase

Excellent service from Reid Brothers Dundee from first contact to personal delivery of my fiat 500 today. Complete with all the paperwork, keys etc. The car is immaculate and looks brand new although it is 5 years old. Every switch etc etc was fully explained so I knew what I was doing when they left. I can’t imagine ever wanting to change my beautiful car but if I do I will only look at Reid Brothers and if they don’t have what I’m look for I’m sure they will find a car for me. Just been for my first drive, can’t wait for lockdown to end so I can go further afield. Good old fashioned customer service. Thank you both so very much.

Reply from Reid Brothers Motors on 15/06/20

Thank you for the wonderful review Catherine! It is really much appreciated. That is a particularly nice Fiat with the colour scheme and the specification, and we are sure with the very low mileage that it gives you many years of service. We are always here if you ever have any queries, or need advice in the future. Happy motoring when conditions allow!

By Marlyn G on 16 March 2020 | Verified purchase

Friendly heloful service and excellent advice. Great local trader

Reply from Reid Brothers Motors on 17/03/20

Thanks so much for your kind review Marlyn, we really appreciate you taking the time to do this. If we can be of any assistance at all in the future please do not hesitate to get in touch. Enjoy your new car!

By Christina G on 16 March 2020 | Verified purchase

We have bought cars from Reid Brothers for many years and would not consider going anywhere else. Helpful, reliable and very friendly. Excellent service !

Reply from Reid Brothers Motors on 16/03/20

Thanks for the amazing review- we really do appreciate your custom over the years. Enjoy the new car!

By Callum N on 12 March 2020 | Verified purchase

Knowledgeable and courteous, far better than the chain id been at previously.

Reply from Reid Brothers Motors on 13/03/20

Thanks so much for the great review Callum. If you have any queries in future please do not hesitate get in touch. Happy motoring!

By Diane H on 09 March 2020 | Verified purchase

Very highly recommend. Polite and friendly service.

Reply from Reid Brothers Motors on 09/03/20

Thanks so much for taking the time to leave us such kind feedback Diane, we really appreciate it. If there is anything we can help you with in future please do not hesitate to get in touch. Thanks again.

By Elayne S on 05 March 2020 | Verified purchase

This is the third car I’ve purchased from here And wouldn’t go any place else ,and on all occasions the service has been great , friendly honest Helpful staff and cars are always of good standard Give it a try you won’t be disappointed

Reply from Reid Brothers Motors on 06/03/20

Thanks so much for such a great review Elayne. We are delighted that you feel your experiences with us have been such positive ones. If we can be of any assistance in future please do not hesitate to get in touch. Happy motoring!

By Gerald B on 24 February 2020 | Verified purchase

Great service from start to finish. Bought my last 6 cars from Reid Bros as has my dad and wouldn’t go anywhere else.

Reply from Reid Brothers Motors on 26/02/20

Really appreciate you taking the time to leave us such great feedback Ged. Hope you are enjoying the car, any queries just give us a shout.