Customer reviews of Reid Brothers Motors

By Louise K on 21 May 2019 | Verified purchase

Made us feel at home and welcome. Gentleman who helped us was friendly and knowledgeable of the cars in stock. Pleasant and relaxed and not at all pushy. Buying of the Nissan Note Acenta we bought was a pleasure, and he was very helpful with things we were unsure of. Very patient. The car was presented immaculate and in tip top shape. My Family have bought cars here in the past and I think will continue into the future! Thank you again Reid Bros!

Reply from Reid Brothers Motors on 22/05/19

Very happy to hear you are so pleased Louise, and delighted you have left such brilliant feedback! From what we discussed, I do think you made the right choice for you between the two cars you were looking at. Hope the Nissan provides you with many years and miles of happy motoring, but we are always here if you wish any help with anything in the future.

By Kay P on 22 February 2019 | Verified purchase

From my first phone call to receiving my car, everything just flowed. They were warm, friendly, knowledgeable and i feel so happy to know i have bought my car from a trustworthy company that i know i will be looked after if i need their help in the future. They even dropped my car off to me. I am thrilled with my new car. Couldn't have had a better experience. Highly recommend them . Thank you SO much.

Reply from Reid Brothers Motors on 22/02/19

Really appreciate you taking the effort and time to leave such a brilliant review Kay. It really means a lot to us to get such feedback. We really hope the car will provide you with years or service, but we are always here if you need any help or advice further down the line. Enjoy the car!

By Lorna H on 14 January 2019 | Verified purchase

Just bought from Reid Bros and highly recommend. The car I had seen advertised online was presented in immaculate condition at a very fair price. The owners are polite, courteous and knowledgeable with many years experience. They completed all the paperwork efficiently, had the car MOT'd immediately and I was able to drive my new car home within a few hours of viewing it! First class. Delighted.

Reply from Reid Brothers Motors on 15/01/19

Thanks Lorna for such a glowing review! We really appreciate you taking the time to give such a detailed one. Really glad you liked the Skoda, it is a very clean example (and one we will struggle to replace!). If there's ever anything we can help with in the future with the car please let us know.

By Pamela D on 12 January 2019 | Verified purchase

Very friendly and efficient service. Both guys were friendly and knowledgeable. Would definitely recommend.

Reply from Reid Brothers Motors on 14/01/19

Appreciate you taking the time to leave the feedback Pamela, it means a lot to us to hear you are happy with the service and would recommend us. If there's ever anything we can help with don't hesitate to get in touch.

By Neil C on 07 January 2019 | Verified purchase

Purchased a used Fiat 500 (60 plate) as a second car, excellent condition and low mileage at a very fair price.

Reply from Reid Brothers Motors on 07/01/19

Thank you Neil for taking the time and effort to leave some feedback, we really appreciate it! That is a great little Fiat you've got with the specification and the looks to match! Don't hesitate to get in touch if there's anything we can help with in the future.

By Daniel W on 20 December 2018 | Verified purchase

Bought my very first car from Reid Bros and I was delighted with the experience. They took the time to listen to what I was looking for giving me great advice. At no point were they pushy and they advised that I take appropriate time to think about my options. The overall experience left me feeling confident I got the best possible deal. Excellent customer service , trustworthy and a genuinely professional family run business. I will definitely be back.

Reply from Reid Brothers Motors on 21/12/18

Delighted at the review you've left Daniel, thank you! Really pleased that we helped you make an informed decision on your first car purchase. We did feel that it was important to discuss the options available to you before deciding which one to buy. Really happy that you are pleased with your car and the experience, thanks again.

By Alison W on 20 December 2018 | Verified purchase

An honest and trustworthy family run business that has delivered outstanding service every time I have purchased a car. Extremely knowledgeable and professional whilst providing a personal service. After sales care is excellent. Can’t recommend this car dealer enough , Thank you !

Reply from Reid Brothers Motors on 20/12/18

Thank you for the feedback Alison, and for finding the time to comment. We do strive to give a high level of customer care, and it's great to hear you are satisfied with the service provided. Look forward to dealing with you again in the future.

By Paul M on 18 December 2018 | Verified purchase

Bought 2 cars from Reid's this year.No complaints & easy to deal with.Would buy from them again & recommend.

Reply from Reid Brothers Motors on 18/12/18

Thanks Paul, appreciate you taking the time and effort to comment.

By Derek F on 20 March 2020 | Purchase not verified

The service was very helpful and professional. Did everything promised at point of sale. Just had to drive to garage in old car and Reid brothers took care of paperwork for scrapping it and gave us the money up front.

Reply from Reid Brothers Motors on 20/03/20

Thank you so much for taking the time to leave the 5 star review Derek- much appreciated!

By Monika G on 28 September 2019 | Purchase not verified

Being a female and not knowing much about cars, I always feel more vulnerable when it comes to buying cars. To start with I loved their website which contained all the details one needs to know about the car, including many detailed photographs, which makes car searching much easier. Graham who was my contact person was extreemly friendly, understanding and very accommodating. I was coming down from Aberdeen to look at the car with a toddler and teen and Graham was so flexible to make this a pleasant experience. He was also very knowledgable about cars, understood what I needed and given lots of information, which I found very helpful. He was honest and in no way pushy. The cars were all excellently looked after, person centred customer care - the best I have ever came across! Thank you so much Graham for your help, I will surely be back again when car shopping will be on the table!

Reply from Reid Brothers Motors on 30/09/19

Wow! Thank you so much for the wonderful and full review Monika! Most of all thank you for taking the time and effort to write one. Hope the Toyota gives you many years of happy motoring!