Customer reviews of Reid Brothers Motors

By David M on 12 August 2019 | Verified purchase

Reid Bros are a family run business where I purchased a fine motor on finance with absolutely no problems what so ever. Credit to Barry who not for a second pushed me into a sale like other garages do. I was given a history of my motor and given keys to have a look and test drive. The car was immaculate and when I mentioned I was interested took the time to check for finance and sort out mot, 6 month road tax and warranty while I waited over the weekend. Very knowledgeable and friendly family who take pride in their customers. Will absolutely buy again for sure. Definitely. 5 stars. ⭐⭐⭐⭐⭐

Reply from Reid Brothers Motors on 13/08/19

Thanks for such an amazing review David, really appreciate you taking the time to write one. Delighted you are happy with the car, and the service, but remember we are here if you ever have any queries, we will always try to help. Thanks again!

By Louise K on 21 May 2019 | Verified purchase

Made us feel at home and welcome. Gentleman who helped us was friendly and knowledgeable of the cars in stock. Pleasant and relaxed and not at all pushy. Buying of the Nissan Note Acenta we bought was a pleasure, and he was very helpful with things we were unsure of. Very patient. The car was presented immaculate and in tip top shape. My Family have bought cars here in the past and I think will continue into the future! Thank you again Reid Bros!

Reply from Reid Brothers Motors on 22/05/19

Very happy to hear you are so pleased Louise, and delighted you have left such brilliant feedback! From what we discussed, I do think you made the right choice for you between the two cars you were looking at. Hope the Nissan provides you with many years and miles of happy motoring, but we are always here if you wish any help with anything in the future.

By Kay P on 22 February 2019 | Verified purchase

From my first phone call to receiving my car, everything just flowed. They were warm, friendly, knowledgeable and i feel so happy to know i have bought my car from a trustworthy company that i know i will be looked after if i need their help in the future. They even dropped my car off to me. I am thrilled with my new car. Couldn't have had a better experience. Highly recommend them . Thank you SO much.

Reply from Reid Brothers Motors on 22/02/19

Really appreciate you taking the effort and time to leave such a brilliant review Kay. It really means a lot to us to get such feedback. We really hope the car will provide you with years or service, but we are always here if you need any help or advice further down the line. Enjoy the car!

By Lorna H on 14 January 2019 | Verified purchase

Just bought from Reid Bros and highly recommend. The car I had seen advertised online was presented in immaculate condition at a very fair price. The owners are polite, courteous and knowledgeable with many years experience. They completed all the paperwork efficiently, had the car MOT'd immediately and I was able to drive my new car home within a few hours of viewing it! First class. Delighted.

Reply from Reid Brothers Motors on 15/01/19

Thanks Lorna for such a glowing review! We really appreciate you taking the time to give such a detailed one. Really glad you liked the Skoda, it is a very clean example (and one we will struggle to replace!). If there's ever anything we can help with in the future with the car please let us know.

By Pamela D on 12 January 2019 | Verified purchase

Very friendly and efficient service. Both guys were friendly and knowledgeable. Would definitely recommend.

Reply from Reid Brothers Motors on 14/01/19

Appreciate you taking the time to leave the feedback Pamela, it means a lot to us to hear you are happy with the service and would recommend us. If there's ever anything we can help with don't hesitate to get in touch.

By Neil C on 07 January 2019 | Verified purchase

Purchased a used Fiat 500 (60 plate) as a second car, excellent condition and low mileage at a very fair price.

Reply from Reid Brothers Motors on 07/01/19

Thank you Neil for taking the time and effort to leave some feedback, we really appreciate it! That is a great little Fiat you've got with the specification and the looks to match! Don't hesitate to get in touch if there's anything we can help with in the future.

By Daniel W on 20 December 2018 | Verified purchase

Bought my very first car from Reid Bros and I was delighted with the experience. They took the time to listen to what I was looking for giving me great advice. At no point were they pushy and they advised that I take appropriate time to think about my options. The overall experience left me feeling confident I got the best possible deal. Excellent customer service , trustworthy and a genuinely professional family run business. I will definitely be back.

Reply from Reid Brothers Motors on 21/12/18

Delighted at the review you've left Daniel, thank you! Really pleased that we helped you make an informed decision on your first car purchase. We did feel that it was important to discuss the options available to you before deciding which one to buy. Really happy that you are pleased with your car and the experience, thanks again.

By Alison W on 20 December 2018 | Verified purchase

An honest and trustworthy family run business that has delivered outstanding service every time I have purchased a car. Extremely knowledgeable and professional whilst providing a personal service. After sales care is excellent. Can’t recommend this car dealer enough , Thank you !

Reply from Reid Brothers Motors on 20/12/18

Thank you for the feedback Alison, and for finding the time to comment. We do strive to give a high level of customer care, and it's great to hear you are satisfied with the service provided. Look forward to dealing with you again in the future.

By Paul M on 18 December 2018 | Verified purchase

Bought 2 cars from Reid's this year.No complaints & easy to deal with.Would buy from them again & recommend.

Reply from Reid Brothers Motors on 18/12/18

Thanks Paul, appreciate you taking the time and effort to comment.

By Anonymous on 19 April 2021 | Purchase not verified

I was searching for another car and after looking at numerous dealer websites with no joy I came across Reid Bros Motors. They had a nice low mileage Suzuki which I went to view. I was given the keys and told to take as long as I wanted to look over the vehicle, if I wanted to know anything I only had to ask. It was a nice feeling not being the next "target" on a large dealer car lot. I went on a long test drive and again was told to take as long as I wanted and on return could take all the time I needed before making my mind up, there was no pressure what so ever! It was a relaxed, non pushy experience and felt like good old fashioned business based on trust, quite rare these days. I purchased the car which was reasonably priced and handover was at the agreed time with all paperwork completed and the vehicle in superb condition. When the time comes to change cars Reid Bros will be on top of my list.

Reply from Reid Brothers Motors on 19/05/21

Hi David, sorry I wasn't notified you'd left a review for us and just noticed it now! Thank you so much however for the 5 star review and the feedback, its great to hear. We do pride ourselves on the idea of letting someone decide if the car is for them rather than try the hard sell- so nice to hear you felt you got the time to do so. And - if and when the time comes to change we always like to take a car back we've previously supplied. Thanks again, from all at Reid Bros.